eBox Forum launched
Three weeks ago we launched eBox Forum, a place for the community to discuss issues, propose improvements, report bugs and so on. We had had some requests from the users several times during the past months but so far we had thought that as we had mailing lists, having a forum made no sense. In fact, we are used to collaborate in a bunch of open source projects where the mailing lists are the way to go, where users are pretty tech-savvy, and we assumed that most of our users were quite comfortable with the lists.
Well, it seems we were wrong. After the first three weeks of eBox Forum, with Christmas holidays right in the way, we got around 80 members and over 200 posts, and all the traffic from the mailing lists has shifted to the forum. All this without doing any effort in marketing and promotion 
So, once again, listening to your users and not following your own assumptions seems to be the wisest.
